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Solving the

Broken Pots Challenge

Solving the

Broken Pots Challenge

Solving the

Broken Pots Challenge

A comprehensive case study exploring solutions for upcycling broken pots to counter losses and waste management

A comprehensive case study exploring solutions for upcycling broken pots to counter losses and waste management

Professional potters and pot sellers face significant challenges with broken and failed ceramic pieces,

resulting in material waste, financial losses, and environmental impact. Currently, there

is no systematic approach to managing or repurposing these broken pieces.

Professional potters and pot sellers face significant challenges with broken and failed ceramic pieces, resulting in material waste, financial losses, and environmental impact. Currently, there is no systematic approach to managing or repurposing these broken pieces.

Professional potters and pot sellers face significant challenges with broken and failed ceramic pieces,

resulting in material waste, financial losses, and environmental impact. Currently, there

is no systematic approach to managing or repurposing these broken pieces.

30%

30%

30%

Average material waste from breakage

Average material waste from breakage

Average material waste from breakage

90%

90%

90%

Broken pots not recycled

Broken pots not recycled

Broken pots not recycled

25 - 30%

25 - 30%

25 - 30%

Annual loss

from broken pots

Annual loss

from broken pots

Annual loss

from broken pots

Field Visit Documentation

Interview session with her discussing about her journey and identifying her frustrations and pain points

Interview session with her discussing about her journey and identifying her frustrations and pain points

Observation of the various shapes and sizes of broken pieces of various pots

Observation of the various shapes and sizes of broken pieces of various pots

Inspecting the various shapes and sizes of pots she sells

and observing her organization of pots

Inspecting the various shapes and sizes of pots she sells

and observing her organization of pots

Conversation Insights

Background Discussion

Background Discussion

"selling pots from over 25 years to continue the legacy of our family"

"selling pots from over 25 years to continue the legacy of our family"

"I did not study much but managed to lean how to read and write in Telugu"

"I did not study much but managed to lean how to read and write in Telugu"

Key Pain Points Discussion

Key Pain Points Discussion

"The most frustrating part is seeing perfectly good work destroyed and the investment that's lost and there is no way to recover it"

"The most frustrating part is seeing perfectly good work destroyed and the investment that's lost

and there is no way to recover it"

"The most frustrating part is seeing perfectly good work destroyed and the investment that's lost and

there is no way to recover it"

"I feel sad when people bargain below the profitable price and leave unhappy"

"I feel sad when people bargain below the profitable price and leave unhappy"

"I organize the pots carefully everyday but somedays they slip and break"

"I organize the pots carefully everyday but somedays they slip and break"

User Persona

User Persona

Pain Points

Ideation

Solutions

Social Media

Social Media

✔️ Start social media shop page

✔️ Start social media shop page

✔️ Marketing broken pots usage

✔️ Marketing broken pots usage

✔️ Collaborate with artists & cafes

✔️ Collaborate with artists & cafes

Artisan Partnerships

Artisan Partnerships

✔️ Partner with local artisans

✔️ Partner with local artisans

✔️ Collaborative projects

✔️ Collaborative projects

✔️ Artistic transformations

✔️ Artistic transformations

E-Commerce

E-Commerce

✔️ List products on IndiaMART

✔️ List products on IndiaMART

✔️ Reach wider customer base

✔️ Reach wider customer base

✔️ Enable bulk purchases

✔️ Enable bulk purchases

Appeal to the Government

Appeal to the Government

✔️ Raise a campaign online

✔️ Raise a campaign online

✔️ Appeal for insurance for pots

✔️ Appeal for insurance for pots

✔️ Join and make a community

✔️ Join and make a community

Word of Mouth

Word of Mouth

✔️ Local marketing strategy

✔️ Local marketing strategy

✔️ Target local artisans

✔️ Target local artisans

✔️ Customer referrals

✔️ Customer referrals

Quick Commerce

Quick Commerce

✔️ list on various platforms like Zepto

✔️ list on various platforms like Zepto

✔️ Reach wider customer base

✔️ Reach wider customer base

✔️ Enabling more revenue

✔️ Enabling more revenue

Mockup

Big Picture